Fortune Wheelz Casino Review: Is This New Social Casino Trustworthy?

I’m always excited to get welcome bonuses at sweepstakes casinos. That’s because most sites combine the two types of coins into a single package. So, I could enjoy both standard and promotional play without having to purchase anything. Unfortunately, the Fortune Wheelz Casino no deposit bonus comprises only Gold Coins.

You get just 250,000 GCs after creating an account and verifying your identity on the site. Yes, you can receive Fortune Coins (which is the equivalent of Sweepstakes Coins) through other promotions. However, the welcome offer would have been more exciting if both coin types were involved.

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The sweepstakes casino’s website was the first thing that made an impression during my Fortune Wheelz review. It has a dark theme complimented by yellow highlights and bright game icons. As such, the design is neither too flashy nor dull; it’s basically easy on the eyes.

My ratings were not based solely on the website’s appearance. I also checked out the layout to see how easy navigation was on the site. The good news is that Fortune Wheelz Casino has a well-organized interface, with tabs placed where you can quickly locate them.

Another commendable feature is the fast-loading pages. This made it easier to move from one section to another. But here’s a simple tip — ensure you have a strong internet connection, as the site lags when there’s a poor connection.

Unfortunately, Fortune Wheelz is not one of those new USA online sweepstakes casinos with mobile applications you can download. So, if you’re a fan of casino apps, you’ll be quite disappointed. But if you don’t mind playing from your browser, Fortune Wheelz has you covered.

When I discovered that no app was present, I simply loaded the website on my mobile browser. I wasn’t too surprised to find that the site transitioned smoothly to smaller screens. To be sure everything was still intact, I stuck with mobile play for a while, testing games, claiming bonuses, and checking out other offerings on the site.

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Fortune Wheelz operates on the sweepstakes model, so it allows you to play for free. However, if you decide to top-up your coin balance through optional Gold Coin purchases, you can use any of the credit/debit cards the site supports. I found GC packages of different sizes to cater to varying budgets.

Although Fortune Wheelz supports just credit/debit cards for GC purchases, it allows you to use Visa, PayPal, and bank transfers to get your real money prizes. You can also redeem your Fortune Coins winnings for gift cards. I usually opt for gift cards because it takes just 24 hours for you to receive them. This is unlike real money prizes that take up to five days. Note that any bonus FC must be played through at least once before they become redeemable for prizes.

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Throughout my Fortune Wheelz Casino reviews, I didn’t have a reason to contact customer support, as I could easily find my way around. Still, I reached out to test how the site performs in terms of customer service.

Fortune Wheelz offers support through three main channels: email, live chat, and social media. Live chat is my top option because I got a response to my first message in less than three minutes. Social media support is also prompt, but I can’t say the same for email. If you send an email, expect a response within 24 hours.

Customer Service
Available Languages:	English
Email:	support@fortunewheelz.com

“Is Fortune Wheelz legit?” This is one of the major questions I asked before signing up on the site. If it were a traditional casino, I would have started by searching for a license. But this is a sweepstakes gaming site, and such brands don’t need these certificates, so most sites don’t have one, including Fortune Wheelz.

Therefore, the best way to answer this question is to learn what previous players have to say about the brand. Now, Fortune Wheelz is fairly new, so there are not as many player reviews as I would have liked. That led me to investigate the operating company, which is when I learned that A1 Development LLC owns the sweepstakes casino. Thankfully, the operating company has made a good name for itself.

I also confirmed that the sweepstakes casino uses SSL encryption as an extra protection layer. As such, you can trust that your sensitive details are secure. The only thing I frowned on is the site’s approach to responsible gaming. In fact, there is no page for this or any mention of responsible gaming in the terms and conditions — this removed a few points from my rating. I also didn’t like the fact that players from Wyoming, Idaho, Washington, Michigan, Nevada, Connecticut, Delaware, Montana, West Virginia, and New York cannot sign up or claim the exclusive bonuses on offer, due to their strict gaming laws. The only way for them to have unrestricted site access is to jump into one of the 40 Fortune Wheelz legal states and sign up there.

The highlight of my Fortune Wheelz review is discovering the VIP program. This scheme has ten levels, followed by an additional tier called “VIP.” Similar to other programs at the best social casinos, Fortune Wheelz’s VIP program offers better bonuses to players at higher levels. So, you expect the best freebies when you get to the “VIP” level. Perks you can expect as a VIP member include Coins Back, birthday gifts, and a personal manager.

Besides the VIP program, Fortune Wheelz Casino has other promotions you can leverage. These include:

• Daily login bonuses: There’s a Wheel of Fortune that you can spin twice every day to determine your rewards. You can win up to 500 FC from this wheel.
• Purchase bonuses: Fortune Wheelz offers discounts on specific Gold Coin packages, allowing you to get more coins at a lower cost. There are GC packages for both new and existing users.
• Referral bonuses: Share your referral link with players. You’ll get a bonus if they sign up through it and make Gold Coin purchases worth at least $19.99. The site offers you 500,000 GCs and 2,000 FCs, while your friend gets an extra 400,000 GCs and 500 FCs in addition to what they bought.
• Seasonal promotions: Follow the brand’s social media sites, as they often update players about special offers they can leverage.