[FIXED] VALORANT error code 62

Written By Lanson Hoopai Seijisoldier
Last UpdatedDecember 7, 2023 at 12:34PM
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Errors in video games are like ads that interrupt your favorite show or livestream—technically necessary, but oh-so-painful and annoying to deal with.

Even more so are errors that stop you from playing your favorite game entirely, either by freezing your title to unplayability or by force-closing your game. Such is VALORANT error code 62, which gives you two equally undesirable options: “Logout,” or “Quit Game.”

But we’re VALORANT players, and we’re used to problem solving, right? So we take a look at VALORANT’s official error database, hoping for some insight… and we’re presented with a phrase that can only be described as a group of random words drawn out of a hat, or a game of Mad Libs gone wrong.

It's always good when Riot knows about an error.
It's always good when Riot knows about an error.

Don’t worry—we’re here to explain and help you debug the code. (After all, how dare a measly error message stymie your RR gains.)

Error code 62: What’s VALORANT trying to tell you?

Before explaining why VALORANT error code 62 requires closing your game, it’s helpful to understand what happens in the back end of a match.

VALORANT client-server communication

What a lovely scene.
What a lovely scene.

A VALORANT match—and any online video game, really—involves more than moving pixels on your screen. In games with multiple players playing simultaneously, each person’s computer has to send a signal to the game’s central server. Then, to ensure that each person’s monitor displays the same thing, the server needs to take all that information and translate it into a new game state.

After all that’s done, the server sends that game state to each person’s computer, so that everyone playing has the same information and can react accordingly. And, as icing on the cake, it must do all that quickly enough to receive the next set of data and repeat the process, within milliseconds.

(If that doesn’t sound important, imagine if the VALORANT server didn’t accomplish this process quickly enough, and a team saw the enemy Jett in two different places at once.)

It's hard enough dealing with Jett as it is!
It's hard enough dealing with Jett as it is!

The importance of client comms

But none of this can happen if your PC’s signal fails to reach Riot’s servers in the first place—and this failure is precisely what the cryptic “NoGamepodsToPingFailure” is trying to communicate.

If you see the above pop up on your screen during a match or when you’re attempting to log into the game, it means that your PC is trying—and failing—to send a message to the server. And more than hindering your gameplay, you won’t be able to play VALORANT at all.

(What good is hitting the sickest shots of your life if your PC isn’t telling the server what you did?)

How to fix “NoGamepodsToPingFailure”

Generally speaking, fixing this error message is going to require some work on your end—we recommend following the instructions in [this guide](valorant high ping article) to diagnose your internet connection generally. However, there are two additional steps you can take.

Restarting your router

Who says violence never solved anything?
Who says violence never solved anything?

Most gamers recognize how important a good router is for good internet—but some might not realize how complex a router’s inner workings are.

Think of your router as a mini computer: it has its own CPU, memory, and local storage. And like your computer, too many processes can gum up the system and slow it down. Over time, these delays can build up to the point where your router will drop entire connections—including your VALORANT match.

And what’s the first thing you do when your computer is having issues? You guessed it: you restart your PC. The same principle applies to your router: a restart clears its memory, ends all its tasks, and reloads its internal operating system. The result, hopefully, is a faster router and functioning internet.

Most tech wizards recommend waiting 10–30 seconds after turning your router off to switch it back on, just to make sure all its memory has fully cleared. (We know, that’s potentially the difference between a lost match and overtime… but for functioning internet, it may be worth it.)

Flush your DNS

Now we turn back to your actual computer: when you access different sites, your PC stores information about them in its “Domain Name System” (DNS) cache: when you try and access those same sites later on, your PC will theoretically load them more quickly because it already has some of the site’s information in its DNS cache. Essentially, your computer only needs to download a part of the site, because it already has the other part.

However, when your computer stores too much in its DNS cache, the same thing that happened to your router can happen to your PC: too much data can gum up performance and drop connections. And again, these connections can include your VALORANT match.

In order to clear these connections, speed up your internet, and (hopefully) get rid of VALORANT error code 62, we recommend clearing your DNS cache (under “How to fix chat delays”).

One exception

The reason why we qualified the above section with “generally speaking” is because Valorant error code 62 can appear under one other specific circumstance: that is, when Riot’s servers are experiencing known login issues, and the devs know about it.

When you get this version of the error message, there unfortunately isn’t much you can do other than crossing your fingers and attempting to log in again; it’s not you, it’s them.

Lanson's a licensed copyeditor with five years' experience in the writing and editing industry, working on books, magazines, web content, and the occasional light novel. Now, he writes evergreen content for THESPIKE.GG.

He got his gaming start on League of Legends, maining top-lane Pantheon on a Macbook Pro that barely reached 30 FPS. Since then, he's branched out to many different game genres, including card games with Magic: The Gathering, fighting games with Super Smash Bros., and—his most recent obsession—tactical shooter games with Valorant.

In his spare time, he enjoys... well, playing Valorant... and hitting the gym, chasing a four-plate deadlift, four-plate squat, and three-plate bench press. He also streams coworking sessions on Twitch, where you can often find his chat roasting his hairstyle, height, and choice of music.

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